Refund Policy Services

Template Overview

Template ID: refund-policy-services
Version: 2.0.0

To generate this document, pass the structured data described below into the data property of the /api/v1/documents/generate endpoint.

Data Payload Schema

Field	Type	Requirement	Description & Details
`refund`	`boolean`	No	Does your Company offer Refunds on its services
`refundPeriod`	`string`	Conditional	How long after payment is a customer entitled to a refund? Required if `refund` is `true`.
`refundMethod`	`string`	Conditional	How are refunds made? Options: `"by bank transfer"`, `"in store credits"`, `"Other"` Required if `refund` is `true`.
`customRefundMethod`	`string`	Conditional	How are refunds made? Required if `refundMethod` is `"Other"`.
`refundEmail`	`string`	Conditional	What is the email for initiating or querying a refund? Required if `refund` is `true`.
`duties`	`array of strings`	No	Add the Refund Requirement
`effectiveDate`	`string`	No	Insert Date of Refund Policy This is the date the refund policy. (Format: `YYYY-MM-DD`.)
`noRefund`	`boolean`	No	Are there certain fees that are non-refundable under your services? Select 'Yes' if there are certain fees that are non-refundable under your services. Examples include booking fees, management fees, or processing fees.
`noRefunds`	`array of strings`	Conditional	Non-Refundable Fees Required if `noRefund` is `true`.

Example JSON Payload

Here is an example of a properly formatted data object for the Refund Policy Services template.

{
  "templateId": "refund-policy-services",
  "data": {
    "refund": true,
    "refundPeriod": "Sample Refund Period",
    "refundMethod": "by bank transfer",
    "refundEmail": "legal@acmecorp.com",
    "duties": [
      "Sample Duties"
    ],
    "effectiveDate": "2026-06-01",
    "noRefund": true,
    "noRefunds": [
      "Sample No Refunds"
    ]
  },
  "format": "pdf"
}