Service Level Agreement

Template Overview

Template ID: service-level-agreement
Version: 2.0.0

To generate this document, pass the structured data described below into the data property of the /api/v1/documents/generate endpoint.

Data Payload Schema

Field	Type	Requirement	Description & Details
`parties`	`array of objects`	Yes	The entities entering into the agreement. Must contain exactly 2 entities. Uses the standard Parties Schema with one additional required field: • `definition` (`string`): Must be either `"Service Provider"` or `"Client"`.
`duration`	`string`	No	The duration of this engagement in months (e.g., `"12"`).
`renewalClause`	`boolean`	No	If `true`, includes a clause for the contract to automatically renew once the term ends.
`serviceProviderObligations`	`array of strings`	No	A list of specific obligations and responsibilities of the Service Provider.
`clientObligations`	`array of strings`	No	A list of specific obligations and responsibilities of the Client.
`dispute`	`boolean`	No	Determines how disputes are solved. Values: `true` (By Arbitration), `false` (By the court).
`governingLaw`	`string`	Yes	The legal jurisdiction whose laws govern the agreement. Must be a valid country string from the Supported Countries list.
`contactName`	`string`	No	Full name of the designated contact person for the Client.
`contactRole`	`string`	No	The contact person's relationship or job title with the Client (e.g., `"Chief Procurement Officer"`).
`contactEmail`	`string`	No	The email address for the Client's designated contact.
`services`	`array of strings`	No	A list of services to be provided by the Service Provider.
`currency`	`string`	No	The currency of payment. Options: `"NGN"`, `"USD"`, `"GBP"`, `"ZAR"`, `"Others"`
`customCurrency`	`string`	Conditional	The custom currency identifier. Required if `currency` is set to `"Others"`.
`breakdown`	`boolean`	No	If `true`, uses a detailed Work Breakdown Structure (WBS) for billing. If `false`, uses a flat fee structure.
`serviceAmount`	`string`	Conditional	The flat Service Fee Amount. Required if `breakdown` is `false`.
`payable`	`string`	Conditional	The number of days after presentation of an invoice that fees are payable. Required if `breakdown` is `false`.
`workBreakdown`	`array of objects`	Conditional	The detailed Work Breakdown Structure. Required if `breakdown` is `true`. Object fields: • `task` (`string`): Milestone/Task Name • `timeline` (`string`): Time period to complete (e.g., `"2 weeks"`) • `fee` (`number`): Cost for this specific milestone
`totalFee`	`number`	Conditional	The total calculated fee for all milestones combined. Required if `breakdown` is `true`.

Example JSON Payload

Here is an example of a properly formatted data object for the Service Level Agreement template, utilizing the Work Breakdown Structure (breakdown: true) for billing.

{
  "templateId": "service-level-agreement",
  "data": {
    "parties": [
      {
        "definition": "Client",
        "isCompany": true,
        "rcName": "Globex Corporation",
        "rcAddress": "404 Innovation Drive, London",
        "rcCountry": "United Kingdom",
        "rcNumber": "09876543",
        "type": "Public Company limited by shares"
      },
      {
        "definition": "Service Provider",
        "isCompany": false,
        "fullName": "Joshua",
        "address": "12 Developer Way, Lagos",
        "rcCountry": "Nigeria"
      }
    ],
    "duration": "6",
    "renewalClause": false,
    "serviceProviderObligations": [
      "Maintain a 99.9% uptime for the API services.",
      "Provide technical support within 24 hours of a logged ticket."
    ],
    "clientObligations": [
      "Provide necessary API keys and access to staging environments.",
      "Review and approve milestone deliverables within 3 business days."
    ],
    "dispute": true,
    "governingLaw": "Nigeria",
    "contactName": "Jane Doe",
    "contactRole": "Chief Technology Officer",
    "contactEmail": "jane.doe@globex.com",
    "services": [
      "Backend API Development",
      "Database Optimization",
      "Infrastructure Monitoring"
    ],
    "currency": "USD",
    "breakdown": true,
    "workBreakdown": [
      {
        "task": "Database Migration & Setup",
        "timeline": "2 weeks",
        "fee": 5000
      },
      {
        "task": "API Endpoint Optimization",
        "timeline": "4 weeks",
        "fee": 8500
      }
    ],
    "totalFee": 13500
  },
  "format": "pdf"
}